Go from flat packed to set up in under 2 minutes
Do not use / place the products outside in the elements, and protect from direct sunlight.
Do not place hot objects directly onto the surface on the plywood.
Do not use abrasive cloths, concentrated detergents or silicon-based wood polishes. Dust the surface weekly with a dry cloth or duster in the direction of the natural grain
The wood is hand-sanded to a smooth finish, but IT IS NOT STAIN OR WATER RESISTANT (unless a part of our coated range). This is because an untreated wood is porous and will absorb liquid.
• Spilling liquids on an untreated surface will therefore stain the wood. If you do spill anything, wipe down with clean dry cloth as soon as possible to minimise staining. You could also give the area a very light sand in the direction of the grain, with a fine grit sandpaper like 240 grits. Using a thicker grit (180 or less) may make the surface rough.
• If you want to treat your product with a varnish to give them a better layer of protection, please refer to the next question below for more information.
The IsoKing products are very strong. We have tested the desks in the factory and know that they can support 200+kgs of weight. However, they are not deliberately designed to take this much weight and of course we do not advise that you place this much weight on them. The desks will very easily support the weight for which any work desk is purposed, including books, laptops, printers, etc. etc. You should avoid sitting on any desk, including the lap desks or monitor stands.
(Uncoated) Birchwood ply is naturally very blond in colour. If you expose it to direct sunlight, the exposed parts will probably become slightly yellow / darker in colour, so we don’t recommend that. Over time, the wood may naturally darken very slightly.
The products are hand-sanded to a very fine 240 grit, which should be smooth to the touch. They are not treated with any varnish or other sealants. Because it is heat-produced, this also means it does not need treating for insects.
You don’t need to treat or varnish the desks for aesthetic or durability reasons, but as stated above they will not be resistant to stains or liquids.
If you want to add a layer of protection, you could consider giving the products 2-3 light coats of varnish: The best product is probably a clear water-based polyurethane varnish which will bring out the grain but give more protection. Best to get a low sheen (satin) unless you want a gloss look. A couple of coats will help protect from stains like coffee cups, wine glasses, etc. These products are easily available in the varnish section of your local DIY store.
*A quick tip - if you do apply varnish or another protection layer yourself, be very careful not to drip / allow any varnish into the slots where the product fits together. This would be making it much harder to take apart and put back together.
Our very low VOC levels, non-yellowing, clear water borne coating designed as a quality durable finish for timber substrates. The product is designed to act as a self-sealing finish to provide excellent UV Protection to minimise colour change or yellowing of solid timber or veneer substrates. It is NOT designed for direct exterior exposure. The water based, stain resistant polyurethane finish. This allows the product to sustain spills that can easily be wiped off. NOTE: liquid spills that may cross over the tenon joins may cause the edges of the ply to swell.
Yes. We work with multiple couriers to ensure we can deliver to every little corner of the country!
Yes, you should receive an email / text notification when your order is dispatched from our warehouse with the courier and it’s started its journey to you.
Email us! email@example.com and we can sort that out for you.
We cannot deliver to PO Box addresses, and the system is sensitive to putting in unit numbers, as well as the correct suburb name to match your postcode. If you think it is all correct and you’re still not getting anywhere, give us a shout at firstname.lastname@example.org or give us a call.
All orders will be given an estimated dispatch date at the time of quoting. Please contact Hello@isoking.com.au for any further questions.
The million-dollar question! This mainly depends on where you are. Most of our orders are delivered to you within a week of them leaving the warehouse.
No. We are unable to specify delivery times. Drivers are always asked to call you if they have any trouble delivering your package, but unfortunately, with third-party couriers we cannot always guarantee that they will do this. You can make a note of any particular delivery instructions when you place your order. We will pass this information on to couriers, but again we unfortunately cannot guarantee 100% that they will follow the instructions. Please note that due to COVID safety measures, most courier companies have decided that they will automatically leave items even if you / we have specified them not to do so. Please contact us at email@example.com if you think this may be a problem for you. If you think your order has had a failed delivery, please contact us for help.
Yes, we will be in communication with you once the order is ready for collection.
Please contact us at firstname.lastname@example.org for all enquires in relation to wholesale pricing and quantities.
We can either invoice you directly or we accept all major credit cards (VISA / MasterCard / AMEX). However please note that CC fees will apply.
Upon agreeing to the quoted price for baulk manufacturing, we will also give you an approximated lead-time for production. Production of all orders will not take place until the 50% deposit has be paid.
No, all wholesale orders are taken as per our trade agreement. If a product is deemed faulty, we will happily replace the item or offer a credit back. Please contact email@example.com to discuss.
I heard you are donating money from IsoKing sales to charity? Yes. We are donating money from every desk order to Support Act, which supports those in the entertainment industry who are impacted by COVID-19. It makes us very proud to say that we have already donated nearly $90,000 to Support Act from IsoKing sales. We have also donated 50 Puzzle Boards to Aged Care Home facilities around the country, donated $5,000 to the Smith Family Christmas Appeal as well as helping out lots of non-for-profits and those in need.